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Letter to Shareholders:
A Message from Howard Stringer, CEO

Dear Shareholders,

  • Howard Stringer, CEO

A review of the fiscal year ended March 31, 2011 (fiscal year 2010) must first mention the Great East Japan Earthquake, which occurred near the end of the fiscal year.
  On March 11, at 2:46 p.m. local time, East Japan was struck by a 9.0-magnitude earthquake, immediately followed by a giant tsunami, which had, in addition to the tragic loss of life and property, a profound psychological and financial impact on the people of Japan. No one who works for Sony suffered major injuries or lost their lives in this disaster. However, some of our colleagues, their family members and friends sadly did suffer grievous losses. I am sure that there are shareholders who were directly affected by the quake, and I would like to begin by expressing my profound condolences to all who were affected by this disaster. You are in my prayers.


  While the scars of the disaster were still fresh, I visited Sony’s Sendai Technology Center, the first floor of which had been heavily damaged when the tsunami swept through. In the tense hours after the quake, our resourceful Sony colleagues ensured the safety of the many people who had fled and taken refuge in the facility. They made boats out of containers found in their building to rescue local residents carried aloft by the tsunami. They also ferried food and other supplies to employees and neighbors in evacuation spots.
  These were just a few of the many, many acts of bravery, generosity and ingenuity that so deeply impressed me. These acts, along with the patience and perseverance shown by those affected, have come to characterize the spirit of fukutsu no seishin (“never give up”) that has helped to guide Japan through this challenge. I am extremely proud of the courageous way Sony employees in Japan have coped with the tremendous difficulties they have faced.
  Sony Group companies and employees both in Japan and overseas generously responded to those in need. More than 70,000 Sony employees from around the world contributed hundreds of millions of yen from their own pockets, which we doubled through our matching program. Millions of dollars were generated through a charity album, Songs for Japan, produced by Sony Music Entertainment with other music majors. Between these and many other charitable activities, including corporate donations of cash and countless Sony products as well as sending volunteer employees to the affected regions, the Sony Group has contributed to the rebuilding of East Japan, and these activities will continue.
  I have no doubt that Japan will be an even more vibrant country after the rebuilding of East Japan, and the same is true for Sony. Today, we are inspired to move forward with an even-stronger sense of unity and purpose.


  On April 23, 2011, we at Sony were saddened by another loss. Norio Ohga, Senior Advisor and former President and Chairman of Sony Corporation, passed away.
  A peerless leader, Mr. Ohga pushed forward with and succeeded in achieving the integration of art and technology, and of hardware and entertainment—the vision of Sony founders Masaru Ibuka and Akio Morita. It is no exaggeration to attribute Sony’s evolution beyond audio and video products into music, movies and games, as well as its subsequent transformation into a global entertainment leader, to Mr. Ohga’s foresight and leadership. Another of Mr. Ohga’s achievements was Sony’s commercialization of the world’s first CD player in 1982, after he led the development of the optical disc format we know today as the CD. A trained vocalist before joining Sony, Mr. Ohga also remained committed to music, serving as Director of Sony Music Foundation, and was tireless in his efforts to promote greater familiarity with music worldwide.
  We will continue to value the spirit of innovation—Sony’s DNA—that we have inherited from our founders, as well as from Mr. Ohga, as we press ahead with our efforts to achieve growth over the medium term and beyond.

Operating Results in Fiscal Year 2010

Fiscal year 2010 was a watershed year, during which we realized substantial benefits from the decisive transformation process initiated in fiscal year 2008, undertaken with the aim of improving our operations and creating a foundation for future growth.
  Notwithstanding the adverse influence of foreign exchange rates and the earthquake, our operating results in fiscal year 2010 were, on the whole, very encouraging. Consolidated sales and operating revenue remained at the same level as the previous year, reflecting the sharp appreciation of the yen during the period, but increased 6% year-on-year on a local currency basis.
  Consolidated operating income reached 199.8 billion yen for the fiscal year, more than 6 times that of the previous year, despite the negative impact of foreign exchange rates. In contrast to the previous fiscal year, when robust results in the financial services and entertainment businesses drove our recovery from the recent global recession, the noteworthy factors behind the increase in consolidated operating income in fiscal year 2010 were the improved results in the electronics and game businesses, while we also enjoyed continued profit contribution from the financial services and entertainment businesses.*1
  We recorded a loss attributable to Sony Corporation’s stockholders, due principally to recording approximately 360 billion yen in valuation allowances against deferred tax assets at Sony Corporation—on an unconsolidated stand-alone basis—and its national tax filing group of subsidiaries in Japan. However, this valuation allowance was a non-cash charge and had no impact on consolidated operating income or cash flow.
  We continued to implement transformation initiatives to reform our operational structure with a priority on profitability and speed. These transformation initiatives included continuing headcount reduction programs, advancing the rationalization of manufacturing operations, shifting and aggregating manufacturing to lowercost countries, and, especially in our LCD television business, utilizing the services of third party original equipment manufacturing (OEMs) and original design manufacturing (ODMs). Our fiscal year 2010 operating performance confirms that Sony’s transformation initiatives have contributed positively to our operating performance. Furthermore, we will now be in a position to apply the cash flow generated by our improved cost base to the following focus areas, to spur future growth.
  Sony’s focus areas can be distilled into four key themes, “Networked Products and Services,” “3D World,” “Competitive advantages through differentiated technologies” and “Emerging markets,” and they will drive our growth going forward. We look forward to reaching milestones in all four in fiscal year 2011 and beyond.
*1 The electronics and game businesses are included in the Consumer, Professional & Devices (CPD) segment and the Networked Products & Services (NPS) segment.
  • Operating Income by Segment
    (FY2009 vs. FY2010)



    *1 CPD is the Consumer, Professional & Devices segment.
    *2 NPS is the Networked Products & Services segment.
    *3 All other includes the All Other segment and Corporate and Elimination.


Focus Areas for Growth

Networked Products and Services

Networked products and services is the first area I’d like to touch upon.
  One of our goals is to deliver, through our wide range of appealing products, the most compelling and exciting content and entertainment experiences to our customers around the world. The integration of hardware, content and services through the network is essential to making this happen.
  One initiative to achieve this integration on the networked products front is the Sony Tablet*2. Based on Android™*3 3.0 and featuring innovative new designs, Sony Tablet will target the rapidly growing market for mobile devices. We announced two models of the Sony Tablet in April 2011, and we plan to launch them in the global market starting in fall 2011.
  As for networked services, in fiscal year 2010 we launched two services under the Qriocity™*4 brand name. The two new services are “Video On Demand service powered by Qriocity™”*5 and “Music Unlimited powered by Qriocity™,”*6 and they are available in nine countries and across Sony’s many network-enabled products including certain BRAVIA™ LCD televisions, Blu-ray Disc™ (BD) players and home theater systems, as well as PlayStation®3 (PS3®), PSP® (PlayStation®Portable) and VAIO® PCs. Additionally, in countries where Music Unlimited powered by Qriocity is available, the service is now available on Xperia™ smartphones from Sony Ericsson, as well as Android-based third party devices.



  However, in April 2011 Sony faced a serious challenge in the form of a cyber attack launched against the PlayStation®Network, Qriocity and the network systems of Sony Online Entertainment LLC, which forced us to temporarily shut down all of these services. We regret any concern and inconvenience that the incidents may have caused our shareholders, customers and stakeholders. Sophisticated criminal intrusions into network systems like the ones we experienced pose a threat not only to our customers, but also to the entire business world. We have engaged some of the most respected names in cyber security, and together we have worked around the clock to strengthen our information security systems and restore our services, placing our highest priority on ensuring the security of our customers’ personal information as well as regaining their trust. As of today (July 6, 2011), PlayStation®Network services and Qriocity services in all serviced territories have been restored.
  Having learned from this experience, we continue to act quickly to further reinforce our security, while looking ahead, we will continue to integrate our networked hardware, content and services to deliver new and rich user experiences.
*2 “Sony Tablet” is a trademark of Sony Corporation.
*3 “Android” is a trademark of Google Inc.
*4 Qriocity is an online entertainment network service platform which connects many of our network-enabled devices and allows consumers to enjoy high-quality entertainment experiences across multiple devices.
*5 A premium streaming video service that allows users to choose from the latest Hollywood movies and popular movies and animation titles.
*6 A new cloud-based digital music service, through which songs are offered from all of the major music labels as well as from leading independent labels and major publishers worldwide.

■ PlayStation®Vita (PS Vita)
Sony Computer Entertainment‘s next-generation portable entertainment system, PS Vita, delivers the ultimate portable entertainment experience, designed to offer unparalleled interactive entertainment possible only through the PlayStation® platform. This system provides rich, realistic gaming and social connectivity. Deep and immersive gaming is at the core of the PlayStation® DNA, and PS Vita is the latest embodiment of this vision. By offering both Wi-Fi and 3G network connectivity, together with various applications, PS Vita will enable infinite possibilities for users to “encounter,” “connect,” “discover,” “share” and “play” with other users, wherever they are. PS Vita will be successively launched in the global market starting the end of 2011.


■ Sony Tablet
Sony has announced two models of the Sony Tablet, which delivers an optimum combination of hardware, content and network services with seamless usability for a high-quality, engaging entertainment experience. S1 (codename) is optimized for rich media entertainment, and S2 (codename) is for mobile communications and entertainment. S1 has a 9.4-inch display that enables users to enjoy Web browsing and a broad range of services and content on a large screen. S2 has two 5.5-inch displays and can be folded for easy portability. Its dual screen presentation and usability allows its displays to be combined and used as a large screen, or used separately for different functions, a feature not found in other tablets. Sony Tablet will become available in the global market starting in fall 2011.


3D World


One of the focus areas of Sony’s growth going forward will be to lead expansion of the 3D World. To expand our 3D businesses, we will continue to broaden the availability of both 3D-compatible hardware and high-quality 3D content.
  The 2010 FIFA World Cup South Africa™ is fresh in everyone’s memory. Sony, as an Official FIFA Partner, facilitated 3D live broadcasts of soccer matches that dazzled the world. Powerful and lively 3D images, produced by utilizing Sony’s professional 3D broadcast equipment and 3D content production know-how, were broadcast live to homes around the world for the first time.
  3D has proven to be a driver for the theatrical motion pictures business. Sony, uniquely, both creates and distributes movies in theaters, and also makes and sells the equipment used to capture, project and display them. In order to make 3D movies more widely available in theaters, we are continuing to bring digital cinema systems to theaters around the world. We have also introduced the spellbinding 3D experience that people associate with movie theaters in the home by enhancing 3D BD for 3D BD players/recorders and PS3, by popularizing 3D content distribution via network platforms such as Qriocity and PlayStation®Network, and by launching, with partners, round-the-clock 3D broadcasting in the United States, thereby expanding opportunities for people to enjoy 3D at home.
  In addition to creating a broad range of 3D content, including movies, TV programs, music videos and games, we are making 3D personal by expanding our lineup of compact digital cameras, video cameras and other hardware that facilitate the production of user-generated content. These efforts are helping us make 3D a part of everyday life for our customers, underscoring our ongoing leadership in the 3D World.




■ 3D Broadcasting
3net is a joint venture television network from Sony Corporation, Discovery Communications and IMAX Corporation, delivering compelling, native 3D content to the emerging 3D marketplace, thus serving as a critical driver for consumer adoption of inhome 3D entertainment. The 24/7 3D television network, which commenced broadcasting in the United States on February 13, 2011, plans to offer viewers the world’s largest library of native 3D entertainment content by the end of 2011.

■ Electronics Products that Expand the Field of 3D Content
3D content is becoming more personal and more realistic, thanks to Sony’s 3D video cameras. The Handycam® HDR-TD10, introduced in May 2011, is a dual-lens Full HD 3D video camera for consumers, bringing together Sony’s key industry-leading technologies in two lenses, two sensors and two image processors. The PMW-TD300 is a professional-use 3D shoulder video camera with a dual lens system that facilitates a shooting style with considerable freedom of movement, making it suitable for shooting highdefinition 3D footage for documentaries, news, interviews and events, among others.

  • Professional-use shoulder-mounted 3D video camera

  • Digital Full HD 3D video camera


■ Stereoscopic 3D Games
The market for stereoscopic 3D game content has been expanding since June 2010, when Sony began selling stereoscopic 3D games worldwide through the PlayStation®Store. As an example, sales of GRAN TURISMO® 5, exclusively for PS3, reached 5.5 million copies in the 12 days immediately following its launch in November 2010, greatly contributing to the expansion of both the PS3 platform and stereoscopic 3D games.
  Stereoscopic 3D software titles such as Killzone 3 and Me & My Pet have received rave reviews from gamers, and can be enjoyed through the PlayStation®Move motion controller. Used in combination with PlayStation®Eye (a USB camera for PS3), the PlayStation®Move motion controller offers a brand-new way to enjoy PS3, and was launched in September 2010.
  Numerous highly anticipated stereoscopic 3D software titles scheduled for launch in fiscal year 2011 will further contribute to the growth of the 3D content market.

Competitive Advantages through Differentiated Technologies

We will also strengthen and advance our differentiated technologies and core devices—sources of our competitive advantages in electronics—as another focus area of growth going forward.
  The HDR-XR520V and HDR-XR500V Handycam® camcorders introduced in 2009 succeeded in setting Sony further apart from other video camera brands. These models were the world’s first consumer models mounted with the “Exmor R™” back-illuminated complementary metal oxide semiconductor (CMOS) image sensor, which achieves increased sensitivity and reduced picture noise. Subsequent Handycam® video cameras and Cyber-shot™ compact digital cameras also used this image sensor. Sony’s digital imaging business contributes


substantially to Sony’s results and its products, including the NEX-5 and NEX-3 interchangeable lens digital cameras, earned considerable acclaim—including the Nihon Keizai Shimbun Awards top prize in the Nikkei Superior Products and Services Awards for the past two consecutive years.
  We also supply image sensors to other digital camera and cell phone manufacturers around the world. Our quick responses to feedback from these companies allow us to maintain a high level of competitiveness, and help to ensure that we keep our top market share in image sensors. Looking ahead, we are responding to the rapid growth in the market for smartphones by investing decisively in CMOS image sensors to expand our production capacity and revolutionize our technologies, with the aim of further bolstering profits.
  Sony is also accelerating the growth and differentiation of our professional-use camera business by developing content creation products and security cameras that integrate our latest proprietary technologies into our image sensor and component businesses.
  In addition, Sony’s digital cinema projectors, which I mentioned earlier, display 3D images in high quality through the use of SXRD™ (Silicon X-tal Reflective Display), Sony’s proprietary high-resolution and high-speed response display technology.
  We also intend to leverage these and other technologies to foster new businesses within the growing energy and medical fields.


  • 25-inch professional-use OLED master monitor

■ Professional-Use Master Monitor with Sony’s Proprietary OLED Panel
In fiscal year 2011, Sony will launch the BVM series of professional- use OLED master monitors, combining its TRIMASTER technology—which ensures accurate color reproduction, precise images and outstanding reliability—with its proprietary OLED panels. Delivering the deep, pure blacks and superb contrast only possible with a self-lit OLED, as well as a quick response time and minimal motion blur, the BVM series sets a new standard for master monitors, for which top picture quality is paramount. These monitors were exhibited to considerable acclaim at the 2011 NAB Show, one of the world’s largest digital media industry events for video, audio, film and communications professionals.


  • Energy storage module using rechargeable lithium-ion batteries made with olivine-type lithium-ion iron phosphate.

■ Energy Storage: A New Pillar of Sony’s Rechargeable Lithium-Ion Battery Business
Sony was the first company to succeed in mass producing lithium-ion batteries. Building on decades of accumulated know-how, in April 2011 Sony commenced mass production and shipment of an exclusive energy storage module comprising rechargeable lithiumion batteries made with olivine-type lithium-ion iron phosphate as the cathode material. Key features of the module include long-life performance (with projected longevity of 10 years or more), enhanced safety, high recharging speed and high expandability. Sony plans to supply these modules to corporations and other organizations as a backup power source or for load-leveling during peak electricity periods.

■ Sony Expands Its Digital Cinema Business from Selling Vertically Integrated Products to Providing Solutions Services
Sony—which is in the unique position of being able to capitalize on upstream expertise gained from one of its worldwide entertainment operations, Sony Pictures Entertainment (SPE), and to propose new ideas—has signed agreements to digitize major theater chains in a number of countries, including Regal Entertainment Group and AMC Entertainment Inc., two of North America’s largest theater chains.
  Sony’s Digital Cinema Projection System comprises a projector that can project ultra-high-resolution 4K video (8.85 million pixels, more than four times that of full HD) and a cinema server that can store and transfer video content to the projector. In March 2011, it was accredited by the industry standards body as the world’s first “Integrated Projection System.” This uniquely enables Sony to expand its total solutions business, of which the core is the “Integrated Projection System,” to theaters worldwide.

Emerging Markets

Lastly, we have the promising emerging markets.
  Global gross domestic product (GDP) is expected to grow by 3.5% annually through calendar year 2013, and GDP in emerging markets is expected to substantially outpace the global average. For example, it is said that the BRIC markets—Brazil, Russia, India and China—will account for more than 20% of global GDP in three years. Consumer electronics sales in the emerging markets are expected to grow sharply—18% annual growth is forecast for the BRIC markets—and Sony views the emerging markets as vital to our growth strategy. We grew our sales (local currency basis) in the BRIC markets by approximately 40% in fiscal year 2010 compared to the previous year, and we expect our sales growth in the emerging markets to continue to greatly exceed that of the market.
  There are considerable regional differences within the emerging markets, and therefore to capture market growth, we must ensure our operations are rooted firmly in each local community. Looking ahead, we will grow by capitalizing on our accrued brand strength, and on our extensive and carefully tailored local sales networks, as well as by taking advantage of our unique position as a company with operations that also encompass the B2B and entertainment fields.
  In March 2011, I visited India’s entertainment capital, Mumbai, to take part in a ceremony to inaugurate the Sony Media Technology Centre. There I had the opportunity to speak with people involved in the production of movies, television and other content both from inside and outside Sony, and I could feel just how vital the entertainment industry is in India. I also experienced firsthand the energy of this fastgrowing nation, and was particularly pleased to see bold “Sony BRAVIA” billboards along roads abuzz with speeding cars and auto rickshaws.



■ Brazil
Brazil will host the 2014 FIFA World Cup Brazil™—for which Sony is one of the Official FIFA Partners—as well as the 2016 Summer Olympics (Games of the XXXI Olympiad). Middle-income consumers account for approximately half of the population and are the driving force behind Brazil’s economic growth. Sony’s extensive selection of appealing electronics products, produced at its site in Manaus and third party manufacturing providers, drove Sony to achieve a sharp sales increase in Brazil, outpacing market growth in fiscal year 2010. Sony is the overwhelming market leader in compact digital cameras, with a market share of approximately 50%, and has recently doubled its LCD television market share, becoming one of the top three LCD television brands in Brazil. Sony is in the leading position of each entertainment business—music, pictures, TV programs and game—and brings about a greater synergy with the electronics business by utilizing its strong brand. Sony is realizing profitable growth by expanding its network of directly managed Sony Stores, as well as its e-commerce, and by responding flexibly to the regrouping and realignment of major retailers.


■ Russia
Blessed with abundant natural resources, Russia has seen its economy expand steadily since the global economic crisis of 2008. In this environment, in fiscal year 2010 Sony achieved record-high sales in the Russian market, emerging for the first time as the frontrunner in the markets for compact digital cameras and portable audio players, among others. VAIO®, PlayStation® and other Sony sub-brands are strong, as is the Sony brand itself. Sony expects network-enabled products to emerge as a new high-growth business in the Russian market.


■ India
India has a population in excess of one billion, and continues to see rapid economic growth. Sony is expanding its national sales network in India, which comprises offices and shops tailored to the local market. Bolstered by successful television advertisements and in-store promotional efforts, in fiscal year 2010 Sony garnered the top spot in the local markets for a variety of products, including LCD televisions and compact digital cameras. SPE initially entered the entertainment business in India in 1995 with the launch of the Sony Entertainment Television channel joint venture, and now has a portfolio of television brands offering a variety of programming, including general entertainment, comedy and movies, thus helping to strengthen Sony’s brand in the country.


■ China
China, the world’s second-largest economy, has seen the focus of economic growth expand from coastal areas into inland regions, underscoring expectations of further market growth in the years ahead. Sony has established a nationwide sales network that centers on Sony-branded stores, as well as a solid operational framework that strives to maximize sales channels, and continues to see increased profitability and revenue growth. Sony’s focus in China is not limited to consumer products, but also broadcast- and professional-use equipment, earning it a solid reputation as a top brand in HD and 3D from the lens to the living room.

In Closing

Sony is constantly evolving to meet the demands and opportunities of the fast-changing global business environment by creating innovative hardware, content and services.
  We realigned our electronics, game and networked service operations into two key business groups. Following the realignment, which became effective April 1, 2011, all of Sony’s consumer electronics and networked services reside in one group, the Consumer Products & Services Group, while the growing B2B, semiconductor and component businesses form the second group, the Professional, Device & Solutions Group.
  Executive Deputy President Kazuo Hirai is responsible for the Consumer Products & Services Group. He successfully led the turnaround of the game business, expanded the PlayStation®Network and directed the launch of the Qriocity networked services platform. In his expanded role, he will continue to press for speed and efficiency while extending his focus to develop a new generation of compelling products, through which Sony will deliver seamless, exciting entertainment experiences to consumers, both at home and on the go, in order to be a company that inspires and fulfills people’s curiosity.   The Professional, Device & Solutions Group is led by Executive Deputy President Hiroshi Yoshioka, who will utilize his engineering expertise alongside his management experience to further leverage Sony’s competitive advantages in cutting-edge technologies and core devices to identify and pursue new business opportunities, including those in the energy and medical fields.
  In finally, Doug Morris, one of the most respected and influential executives in the global music industry, will join the Sony familly as the CEO of Sony Music Entertainment, effective July 1.

■ Sony Opens New Direct Store
A new direct store, “Sony Store,” was opened in Los Angeles in April 2011, as a unique destination at which customers can explore the complete Sony experience created by its electronic products, entertainment content and services.


  • Top: Howard Stringer Chairman, CEO and President
    Lower left: Kazuo Hirai Executive Deputy President
    Lower right: Hiroshi Yoshioka Executive Deputy President

As you read this, millions of people around the world are experiencing Sony’s innovative and differentiated technologies on their Sony BRAVIA LCD televisions, digital cameras, VAIO® PCs, PS3, BD players, WALKMAN® digital music players, Reader™ digital books and Sony Ericsson smartphones, and using these and other Sony products to connect to their content, and to one another. They are using our hardware to play Sony-made games like GRAN TURISMO® 5, Motorstorm 2 or LittleBigPlanet™2, listen to Sony artists like Michael Jackson, Shakira and Adele, and to watch Sony-made films like Men in Black or The Social Network.
  Only Sony makes everything you need to bring movies, music, games, photos and books to our eyes, ears, fingertips, hearts and minds. That’s why the shortest distance between content and consumers is Sony. And that’s why I believe that Sony will be in everyone’s future, because Sony is where entertainment meets technology.
  As strongly as I believe that Japan, through the spirit of fukutsu no seishin, will overcome the terrible disaster it has suffered, I also believe that Sony, through its spirit of innovation, will realize ever-greater advances in technology and entertainment. Under the spirit of “make.believe,” I have faith in the people of Sony and in their commitment to work tirelessly to realize our dreams, because I know that anything we can imagine, we can make real. To me, our dedication and innovation are the true sources of Sony’s corporate value.
  On behalf of the management team and all of the employees of Sony, I thank you for your ongoing support.


July 6, 2011


Howard Stringer
Chairman, CEO and President
Representative Corporate Executive Officer








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